Return-Path: <mail@gambit.tera-byte.com> Received: from gambit.tera-byte.com (216.234.161.54) by studio42.com with ESMTP (Eudora Internet Mail Server 3.0.3) for <webmaster@studio42.com>; Fri, 17 Aug 2001 19:53:04 +0100 Received: (from mail@localhost) by gambit.tera-byte.com (8.10.2/8.10.2) id f7I2nAh27909; Fri, 17 Aug 2001 20:49:10 -0600 Date: Fri, 17 Aug 2001 20:49:10 -0600 Message-Id: <200108180249.f7I2nAh27909@gambit.tera-byte.com> From: feed-back@www.aquariumfish.net To: webmaster@studio42.com Precedence: Subject: Automated reply from feed-back@www.aquariumfish.net Hello, Thank you for your email to AquariumFish.net. This is an automated reply. You can usually depend on us to send you another personalized reply within 24 hours. We work as a team to answer every email, but once in a while we loose an email. So if you donít get an answer to your question within a few days, please send us another email. We intend to promptly answer every email that we get. In this email weíve included some useful links to our web site that you may be able to use to immediately find an answer to your question. If you are less than 18 years old, please read the para- graph at the bottom of this email, before you continue reading this email. ================= Use Our Search Page =================== You can immediately find information about any fish that is discussed on our web site by using our Search Page. Click on the next line to go to our Search Page now at http://www.AquariumFish.net/pages/search.html where you can search our web site for any word or phrase. For example, if you have a question about Angel Fish, click on the blue link given a few lines above, and youíll go to our Search Page. Follow the instructions given on that page to search for Angel Fish. Of course, you can also search for any other word or phrase that interests you. ================== How to Follow Links ================== This email contains several blue underlined links. To fol- low one of these links, put your cursor on the blue link, when the link turns red, click on it, and you will be taken to a page in AquariumFish.net with more information. If your browser canít follow one of the links in this email, when you click on it, then copy that link and paste it into the white box to the right of the word ìAddressî in Internet Explorer or to the right of the word ìLocationî In Netscape Navigator. =============== Questions About Sick Fish =============== If you have a question about sick fish, click on the next line to read about Signs of Stress and Disease. http://www.aquariumfish.net/information/signs_of_stress_and_disease.htm If your fish show Signs of Stress and Disease, you should immediately treat them. Click on the next line to read about a Recommended Treatment. http://www.aquariumfish.net/information/recommended_treatment.htm ============== Questions about Betta Fish =============== If you have a question about Bettas, click on the next line http://www.aquariumfish.net/catalog_pages/bettas/bettas_males_more.htm If you have a question about keeping Bettas in a vase, click on the next line. http://www.aquariumfish.net/information/fish_bowls.htm#Vase If you have a question about breeding Bettas, click on the next line for information about breeding bettas and a pic- ture showing two bettas spawning http://www.aquariumfish.net/catalog_pages/bettas/betta_more.htm#SpawningBettas =================== More Information ==================== If you have a question about feeding fish, caring for fish, choosing a compatible group of fish, treating sick fish, getting rid of cloudy water, foamy water, or green water, then click on the next line. http://www.AquariumFish.net/pages/information.htm If you have a question about the prices of the fish that we sell, click on the next line http://www.AquariumFish.net/pages/price_list.htm where there are pictures and prices for many aquarium fish, and links to many more pages in AquariumFish.net. All of the links in AquariumFish.net are underlined, but they are not blue like the links in this email. =================== How to Order Fish =================== To place your order, using our online Ordering Form, click on the next line. http://www.AquariumFish.net/pages/order_form.html If you have a question about how to order fish from us or a question about the methods of payment that we accept, then click on the next line. http://www.AquariumFish.net/pages/ordering.htm This link also has more information about California Sales Tax of 7.75% (0.0775) which applies to each order shipped by us to an address that is in the state of California. We do not collect any sales tax on an order shipped to an add- ress outside of California. There is one charge of $19.75 for Packing and Shipping for each order to one address. However big your order is, we'll charge you $19.75 once for as many boxes and as many fish as you order. We don't encourage you to buy more fish than you need, and you certainly shouldn't buy more than you can properly care for. A charge of $19.75 to ship any size order keeps it simple for everyone. Summary: You pay for (1) The fish at the prices shown on our web site. (2) Sales Tax if the shipment goes to an address in Calif. (3) Plus one charge of $19.75 per order for S&H. There are no other charges. Charges are in U.S. dollars. =================== Special Requests ==================== Here are some examples of Special Request (1) a Purple Bet- ta, (2) a solid White Fantail Goldfish, and (3) 2 Males and 4 Female Mollies. At the bottom of our Online Order Form is a place to enter your special request. Weíll try our best to match the fish we ship to you with your special request. ================== Where We Ship Fish =================== We ship only to the 48 continental states of the U.S. plus Hawaii, which will require a special. Click on the next For more about shipping to Hawaii. http://www.aquariumfish.net/pages/shipping.htm#hawaii We also ship to Anchorage and Fairbanks in Alaska during warm weather. We do not ship to San Diego County or Imperi- al County in California. =================== How We Ship Fish ==================== If you have a question about how we ship fish, click on the next line. http://www.AquariumFish.net/pages/shipping.htm After we receive your order, we will promptly email back a confirmation saying that we received your order. Within a few days we will schedule a shipping date and notify you with a second email. That email will contain the shipping date, the carrier, and our estimate of the date and time of delivery. We will also send you some informa- tion about how to prepare to receive the fish. We have successfully shipped many thousands of shipments of fish to all 50 states of the U.S. All but a very few of these shipments have arrived alive and in excellent condi- tion. In the rare cases when they donít, our customers are protected by our Live Delivery Warranty. ================== About Our Warranty =================== Do we guarantee live delivery? No, realistically no one can guarantee live delivery. But we have been shipping live fish for many years and almost all of the fish, that we have shipped, have arrived alive and in good health. We also have a warranty to protect our customers. To read our Live Delivery Warranty, click on the next line. http://www.AquariumFish.net/pages/warranty.htm ================== How to Contact Us ==================== To obtain our email address, street address, voice phone number, or fax phone number, click on the next line. http://www.AquariumFish.net/pages/contact_us.htm We hope this email has answered your questions. If you have a follow-up question, please open this email, click on the button labeled "Reply" on your email program, and send us an email containing your follow-up question. ================== If You Are Under 18 ================== Please inform your parents that you sent us an email and received this reply. Then click on the next line and show your parents our website at http://www.AquariumFish.net/pages/our_ratings.htm where they can read that our website is rated as being safe for kids. We hope this reassures your parents. If your parents have questions about AquariumFish.net, ask them to please email us by clicking on the next line. feedback@AquariumFish.net =========================================================== Thanks again for your email. Customer Service AquariumFish.net Voice phone 858-270-1182 from 9:00 a.m. to 3:00 p.m. Monday through Friday. Fax phone 619-275-6793 twenty-four hours a day. Web Site: http://www.AquariumFish.net Email: Customer.Service@AquariumFish.net ==================== End of Message ===================== Copyright © 2001 AquariumFish.net All Rights Reserved Revised 5/23/2001
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